How Patients Use the Mobile App
Mobile Experience
As a Patient
I want To access my portal from my phone
So that I can check updates anytime, anywhere
Emma receives APK file from clinic via WhatsApp
Downloads "IVF Clinic.apk" on her Android phone
Enables "Install from Unknown Sources" in settings
Installs the app (takes 30 seconds)
Opens app - sees beautiful welcome screen
Clicks "Login"
Enters email: emma.johnson@email.com
Enters password (same as web portal)
App saves credentials securely
Dashboard loads with personalized greeting: "Hello, Emma 👋"
Sees all her key information: - Active cycle progress - Next appointment - Recent test results - Pending invoices
Outcome:
Emma now has clinic in her pocket, accessible 24/7
As a Patient
I want To quickly check my medication timings
So that I never miss a dose
Emma is at work, gets alert on phone at 8:45 AM
Reminder: "Cetrotide injection at 9:00 AM"
Opens IVF Clinic app
App automatically shows today's medications
Sees: - ✓ Folic Acid 5mg - Taken (checked off this morning) - ⏰ Cetrotide 0.25mg - Due at 9:00 AM (in 15 minutes) - 🕘 Gonal-F 150 IU - Due at 9:00 PM
Emma takes her injection
Checks off "Cetrotide" in app
Medication marked as taken with timestamp
Outcome:
Emma stays on track with medication compliance
As a Patient
I want To be notified immediately when scan results are ready
So that I don't need to keep calling clinic
Emma had ultrasound scan at clinic this morning
At 2 PM, nurse enters scan results in system
Emma's phone buzzes with push notification
Notification: "Day 10 scan results are ready"
Emma taps notification
App opens directly to her scan results: - Right ovary: 5 follicles (14mm, 13mm, 12mm, 11mm, 10mm) - Left ovary: 3 follicles (15mm, 13mm, 11mm) - Endometrium: 11.2mm - Triple line - Doctor note: "Excellent progress! Trigger shot tomorrow night" - Next appointment: Tomorrow 8 AM for trigger injection
Emma sees visual chart showing follicle growth over time
Feels excited seeing progress
Outcome:
Emma gets instant updates without phone calls or waiting
These user stories show real-world usage. Your clinic can benefit from these features too!